Just enter your email address. It's only recently this has happened, it was fine before. How to Fix your SKY Broadband Problem? Go to the solution Report Abuse Post 1 of 78 40,624 Views 2 Likes Accepted Solutions Jason-H Retired Staff Member Posts: 1,930 Joined: 22-07-2013 Re: Broadband keeps dropping @ light flashing http://vidivit.com/sky-router/sky-broadband-not-working-orange-light-flashing.html
Share Share this post on Digg Del.icio.us Technorati Twitter Reply With Quote Advertisement 12-06-11,07:56 PM #2 User05 Sky User Member Exchange: Broadband ISP: Sky Fibre Unlimited Router: Sagem [email protected] 2504n Sky Share Share this post on Digg Del.icio.us Technorati Twitter Reply With Quote The Following User Says Thank You to User05 For This Useful Post: Deviljester(12-06-11) 12-06-11,09:43 PM #9 Deviljester Sky User The fact the phone works is nether here nor there and Sky can't tell if your DSL circuit is good/faulty remotely. View bills & payments Make a payment Change payment due date Change payment method Change details Additional users Moving home Change settings TV PIN Sky Device PIN Broadband Shield Broadband Pro https://www.sky.com/help/articles/lights-on-your-router-explained
Also try a different filter. This may mean that the Sky Hub is not correctly set up in your home or that it's not receiving broadband signals from the telephone exchange.Follow our Fix your broadband problems Home Forum New Posts FAQ Calendar Community Groups Albums Member List Forum Actions Mark Forums Read Quick Links Today's Posts Articles What's New?
people get home at 5 and go on the internet slowing his connection down until 1am when most folk go to bed. Share Share this post on Digg Del.icio.us Technorati Twitter Reply With Quote 12-06-11,08:24 PM #4 User05 Sky User Member Exchange: Broadband ISP: Sky Fibre Unlimited Router: Sagem [email protected] 2504n Sky TV: I'm not some thick female...I can follow advice and as I said in post #3 I'm going to have to shift some furniture to get to my test socket. Sky Router Lights Diagram Failing that, contact Sky as they need to do further testing.
First thing is to check the telephone line. Solid Orange Light On Sky Router These type of faults are nearly always line faults. Yes, I'm a Sky Q customer No, I'm a Sky+ customer For a more personalised experience, please sign in. https://www.sky.com/help/broadband/diagnostic Have you tried resetting the router?
direct connection to master socket fails, what would you suggest? Reset Sky Router Cheers, Jason-HCommunity CoordinatorCommunity Welcome, Hints & TipsSky Help Centre http://www.sky.com/help View solution in original post Report Abuse Post 76 of 78 6,400 Views 0 Likes All Replies thelionisawake Researcher Posts: 45 It was JulyX)X) I'm loving these stories.Reply5 years, 3 weeks ago 1 Like #8ReplyKeep a 20M ethernet cable handy (~£2 on ebay with postage) I run wired around the house only Bill payers must be 18 years and over and have the bill payers permission before making the call.
Masively infuriating. useful reference Thanks for reminding me...I have an ethernet cable somewhere. Sky Hub Internet Light Orange This may occur after a software upgrade and can usually be resolved by pressing the reset button on the back of the Sky Hub. Sky Internet Not Working Never had this problem with any other provider or Sky when i was with them in 2007.
Yes No Thank you. weblink Internally it was loose. Says Internet currently not available with an orange light. Since I've wired it up, it hasn't dropped connection.Reply5 years, 3 weeks ago#23Replyryouga Lol he lets me use his connection whenever I want so I use his to share the usage Sky Broadband Problems Contact Number
Just to confirm on the unlimited package. (Having to post this message via my phone) linkinpark875 View Public Profile Find More Posts by linkinpark875 Please sign in or register to If this doesn't work, you'll need to download the router recovery tool to restore your Sky Hub's firmware.The power light is flashing whiteThe Sky Hub is in the process of updating Problem lies between exchange and router. navigate here If the orange light is solid then the modem has established a connection with the exchange and the problem lies with establishing a connection with Sky's equipment.
Unfortunately, we do not have a test phone socket behind the face plate, so we can't access it in this way. Sky Router No Internet Light pavier View Public Profile Find More Posts by pavier 10-01-2013, 17:30 #4 LFCKEV71 Forum Member Join Date: Dec 2009 Posts: 303 the last 3or4 day my DL speed has Check that it’s plugged in at the mains and that the mains socket is switched on.Check that the power cord connected to your Sky Q Hub is firmly in place. Power and
If the power is showing Blue ON and the internet is solid amber then you might need to restore the factory settings of the Sky Hub device. If the connection problem still persists, follow these steps: Step 7: Check for the internet and power lights on your Sky Hub device. To fix this: Press the Reset button on the back of your Sky Q Hub.Power light is redThere’s a problem with your Sky Q Hub’s power supply. Sky Hub For Existing Customers so I rang Sky Tech Support.
I have been reading about this on the forum and have come across people with similar problems, saying it was a problem with the BT exchange. On Friday night the router @ symbol started to constantly flash amber and it has been doing this ever since. What you doing watching your neighbours internet connection? :DReply5 years, 3 weeks ago 1 Like #18Replybigflumpryouga I have wondered for a while myself if my neighbours internet has a problem, hes his comment is here Thank you.
Set an IP manually. If you do that is where to test. Can you please follow the steps found within our Slow Speed & Connection Issues guide and let me know how you get on. Get the following information from your parents: How many telephone sockets do you use?
Suffice to say after around 5 minutes of listening to music on the phone I was sent a new Sky Hub free of charge. Mine gets a solid 14 meg wireless in living room and 1 meg in the rest of the flat, oh and thats a sky connection in a old stone based flat. And had phone line checked she said all is ok and she has asked openreach to conduct a 24hr test on my line and they will be in touch if there The router was flashing like a Xmas tree to say data was being uploaded/downloaded, but mobile, tablet, Sky box and Smart TV could not get online.
Seems like this is the problem. greengran View Public Profile Find More Posts by greengran 22-01-2013, 12:36 #10 craigdawes Forum Member Join Date: Jan 2007 Location: Stockport, Nr Manchester Posts: 184 Quote: Originally Posted by Call 0800 956 6000 Ready to upgrade?