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Sky Phone Line Not Working But Internet Is

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Locate for the master socket. Could you also use a corded telephone and dial '1' and listen carefully to see if you can hear any noise on the line? How To Troubleshoot Sky Broadband Low Speed? If there is a noise, then you need to contact whomever you pay the line rental to. this contact form

Assuming you are on the socket the incoming line is attached to then using the test socket connects directly to the line and any internal wiring you have is isolated by Its worked without issue for years, but this week weve got problems with it. How To Fix Sky Go Buffering Problem? Plug your landline phone directly into the master phone socket and make a test call.3. http://helpforum.sky.com/t5/Talk/Sky-phone-line-not-working-but-surprisingly-the-internet-is/td-p/536508/page/2

Sky Phone Line Fault Reporting Number

There is also the possibility of a cable fault affecting the phone but not the broadband. How To Fix Invalid Configuration Error On Sky Go? Find and share the best deals, promotional codes and vouchers from on and off the web.HUKD StatsNow Online:28,821Record Users:105,027Total Members:1,573,545Threads:2,043,694Posts:24,954,791HUKD NetworkBitterwalletPlaypenniesHolidayPiratesVoucherboxWareableStay in ContactTwitterFacebookRSS FeedContact UsSubscribe to HUKD NewsletterGet the hottest deals Create one now!OR Login with Digital Spy account Phone Fault Search Forums Show Threads Show Posts Advanced Search Go to Page...

If your set up is correct as you have said and you have carried out trouble shooting with our 1st tier department and issue wasn't resolved then it would be necessary http://en.wikipedia.org/wiki/Balanced_line spiney2 View Public Profile Find More Posts by spiney2 15-06-2011, 17:47 #4 *MikeB* Forum Member Join Date: Jul 2000 Posts: 4,807 As the second post says, broadband How To Setup Audio Description On My Sky Box? Sky Faults Thanks.

I appreciate that unless it is a Sky router you won't be able to connect to Sky's servers, but you will be able to see if you can get a BB The reason your broadband is still working as it only needs one leg to work, however for your phone to work requires both legs to make and receive calls. THanks againReplyPost a Comment You don't need an account to leave a comment. http://www.faqtory.co/sky/no-dial-tone-phone/ sodafountain View Public Profile Find More Posts by sodafountain 11-04-2013, 11:43 #4 Dan Fortesque Forum Member Join Date: Nov 2003 Location: Lancashire Posts: 25,696 Quote: Originally Posted by sodafountain

Having said this as you suggested I tried out a friends modem that I know works and it didn't work :-( (There is only the master socket, no other phone sockets). Phone Line Not Working Talk Talk The lower section is removable and reveals the test socket when detached. If you do have this type of socket then remove the lower section and plug a phone directly into the test socket, no filter (the little white box). If I removed the cable from the sky box it worked fine.

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Can you let us know if you are still having this issues with your phone and have you went through the troubleshooting steps as detailed here. his explanation Also, are they likely to charge me for any repairs? Sky Phone Line Fault Reporting Number My Sky Internet is working fine, but my phone isn't. Check My Phone Line Notify me of new posts by email.

Thanks We can now provide you with more relevant help. weblink Could I suggest that you call Sky and see if they can offer some help? 08442 414141 Share Share this post on Digg Del.icio.us Technorati Twitter Sky Fibre Unlimited Pro: Connected Share Share this post on Digg Del.icio.us Technorati Twitter Reply With Quote 11-05-11,02:46 PM #6 cyy Sky User Member Exchange: Broadband ISP: Sky Broadband Everyday Lite Router: Netgear V1 DG834GT Sky Dan Fortesque View Public Profile Visit Dan Fortesque's homepage! Sky Phone Line Installation

Message 6 of 15 (45,029 Views)   Reply Chris88 Aspiring Contributor Posts: 6 Registered: ‎20-09-2013 0 Re: Broadband working, phone not working Options Mark as New Bookmark Subscribe Subscribe to this Message 4 of 15 (45,047 Views)   Reply Chris88 Aspiring Contributor Posts: 6 Registered: ‎20-09-2013 0 Re: Broadband working, phone not working Options Mark as New Bookmark Subscribe Subscribe to this Once you have pulled this bottom face plate away from the socket being careful not to dislodge any wiring that is attached to the extension socket  Now you will see another http://vidivit.com/phone-line/sky-bt-phone-line-not-working.html How To Fix Sky Broadband Online Security Issues?

If this has fixed the issue, plug the microfilter back in first and then plug everything back in one by one, checking the phone line each time to see if a No Dial Tone Sky I would call Sky ASAP, could take a week to fix as Sky and Open Reach don't work well together. You would think it wouldn't work if my phone isn't.

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chrisjr View Public Profile Find More Posts by chrisjr 11-04-2013, 12:21 #6 Dan Fortesque Forum Member Join Date: Nov 2003 Location: Lancashire Posts: 25,696 Quote: Originally Posted by chrisjr Regards David.CCommunity CoordinatorCommunity Welcome, Hints & TipsSky Help Centre http://www.sky.com/help Report Abuse Post 25 of 115 4,851 Views 0 Likes pugsley29 Runner Posts: 2 Joined: ‎01-07-2011 Re: Sky phone line If you still have the same problem on 2 corded phones into the test socket then you will need to contact your provider who will arrange an Openreach engineer to call. Bt Phone Line Check Postcode Find More Posts by Dan Fortesque 11-04-2013, 14:03 #9 chrisjr Forum Member Join Date: May 2004 Location: Reading Posts: 27,584 Quote: Originally Posted by Dan Fortesque Out of curiosity,

This too will confirm if there is any problem with the line. How Do I Register My Tablet Or Mobile On Sky Go? How To Reboot My Sky+ Box? his comment is here Sign up and discover more Shop TV TV bundles Channels & shows Features & equipment Installation & set-up Switch to Sky TV Broadband & Talk Compare broadband Broadband speeds Compare Talk

The phone was working fine this morning and we noticed the problem about 7:30 pm tonight?Can you please let me know hat the problem is as there seems to be a If you have more than one phone socket with devices connected, plug another microfilter into each socket.5. I believe that this fault is reported when you plug the phone line into the ethernet socket of the Sky box in error. Find More Posts by Dan Fortesque 11-04-2013, 13:07 #7 chrisjr Forum Member Join Date: May 2004 Location: Reading Posts: 27,584 Quote: Originally Posted by Dan Fortesque I have just

All rights reserved. All rights reserved. Dan Fortesque View Public Profile Visit Dan Fortesque's homepage! This after alreay having called them for a total time of 1hr, and specifically a 20minute call in which i was put on hold and then hung up on.

Registered in England 112955. I've been getting nothing but an orange light on the @ sign. Share Share this post on Digg Del.icio.us Technorati Twitter Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db Share Share this post on Digg Del.icio.us Technorati Twitter Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db

Keep it up!We just need to have a quick look and it will be live soon.The community is happy to hear your opinion! MessagesLoading MessagesView All MessagesActivitiesLoading ActivitiesNotify me when...×New threads are posted by members I followA new member follows my activityA deal I post is voted hot by the communityMembers vote on my The telephone line is connected directly into the master socket and i have tried changing the splitters. If this fails, then I would agree that you definitely have a line fault.

Firstly could you double check your Sky account and see what it says in relation to your BB connection. iv`e had this happen to me 3 times over two years on virgin someone did not hang up, the orther times was virgin was at fault (had to ring them up How To Fix Sky Go Error Messages On Your Computer? Stay logged in Log in or Sign up Close Panel Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 63k members.