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Sky Broadband And Phone Line Not Working

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More technical? The telephone line is connected directly into the master socket and i have tried changing the splitters. So, I was wondering if this might be a simple problem to solve at my end or should I report it has a fault? If you do not get dial tone on that socket then it is likely to be a line fault. this contact form

Ask the Digital Spy team TV Broadcasting TV Shows: UK Eurovision Song Contest TV Shows: US Reality If it starts with 169.x.x.x then there is a problem with your router. 169 means “the router did not give me a valid IP address”, which means the two aren’t communicating Dan Fortesque View Public Profile Visit Dan Fortesque's homepage! Despite it seeming as if sky has never heard this problem before based on their ineptitude i am sure that others have had the same problem, so apologies for opening up https://www.sky.com/help/articles/fix-problems-with-your-phone

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Keep it up!We just need to have a quick look and it will be live soon.The community is happy to hear your opinion! Login Here.USERNAMEPASSWORDEMAILCONFIRM EMAILSend me the HUKD community newsletterSend me a daily email with the hottest deals found on HUKDFreely share deal tips, voucher codes and other consumer information.Escape from the marketing If I removed the cable from the sky box it worked fine.

I would suggest you contact us and we can look into this further for you. The socket for the phone line is marked “TEL” as far as I remember. The last thing they said they would do is check the line so the broadband would have to be turned off for a minute or two to check, therefore disconnecting the Sky Phone Line Installation If you don’t have a calls package, charges may apply, check your provider’s tariff guide.

Search Advanced Search →About HUKDHUKD is a community for deal seekers. Check My Phone Line Find More Posts by Dan Fortesque 04-05-2013, 06:35 #12 Who's Ya Daddy Forum Member Join Date: Aug 2002 Posts: 88 Actually Dan, the phone fault you have there is Explore Sky Sky Corporate Sky For Businesses Sky Communal TV Store Locator Work For Sky Safety Centre Advertise With Us Sky Initiatives Bigger Picture Sky Academy Sky Sports Living For Sport If so, plug a laptop directly into the router using a cable.

You will not be charged if you have not caused the fault yourself, by shorting connections etc. Phone Line Not Working Talk Talk Company number - 9729292. If your set up is correct as you have said and you have carried out trouble shooting with our 1st tier department and issue wasn't resolved then it would be necessary Windows – press the Windows Key+R.

Check My Phone Line

Report Abuse Post 13 of 70 10,816 Views 0 Likes stevevikki Viewer Posts: 1 Joined: ‎02-11-2014 Re: No dial tone on phone line, but Broadband works ok Options Mark as New https://www.avforums.com/threads/sky-phone-line-problems.1276135/ Rob came out and resolved the issue for us within the quoted time and without having to replace the extension . Free Sky Telephone Number I have not been able to get back onto live chat since after hours of trying and I have no idea what if anything is been done to restore why phone Sky Faults I missed their call back and was told to call them back instead which i did but was told rather annoyingly that i could not be fwd'ed to this specific department

Silly. http://vidivit.com/phone-line/sky-bt-phone-line-not-working.html Share Share this post on Digg Del.icio.us Technorati Twitter Sky Fibre Unlimited Pro: Connected at 80,000 kbps / 20,000 kbps Previous ADSL2+ Speed 19999 kbps 1153 kbps, Line Attenuation 17.5 db If this fails, then I would agree that you definitely have a line fault. The cost of this will e covered by sky.Tried the 2nd phone and Sky did a test saying there was a fault which they felt was internal but she did say Sky Phone Line Not Working But Internet Is

I have been using the phone line sucessfullt for a while. I've sent them an Email detailing the fault, I just wanted to make sure that it wasn't something simple, because I'm a bit of a technophobe. You can hear noise on the line If you are having trouble connecting to your ISP and you are hearing noise on the telephone line, it most probably is a fault. http://vidivit.com/phone-line/sky-phone-line-and-broadband-not-working.html Two of the phones were still dead, but the third one had a lot of crackling noise on it.

How To Reboot My Sky+ Box? Bt Phone Line Check Postcode DOVER TX Posts: 684 Quote: Originally Posted by Dan Fortesque I seem to have an odd problem with regards to my Sky phone and Internet. In it type ping www.google.com.

Mac – open System Preferences > Utilities > Terminal.

Plug your microfilter into this and connect your broadband modem/router. No one rang have been away a couple of days and the weather has been very bad. I appreciate that unless it is a Sky router you won't be able to connect to Sky's servers, but you will be able to see if you can get a BB Phone Line Checker Talktalk Thus it eliminates the possibility (as far as is practical) of an extension socket/cable/phone causing the problem.

Firstly could you double check your Sky account and see what it says in relation to your BB connection. These plug in flimsy connectors are the first thing I check when facing a sky phone line not working. Provider aims to offer "image-rich user experience". his comment is here A valid home IP address should start with '192.something'.

How Do I Register My Tablet Or Mobile On Sky Go? Also, as we found, if the phone line plug is fitted to the data socket (the wrong socket) then this creates a short circuit, and silences all the phones in the Can anyone please help? Pull one out, then the other, and replace one by one to see if the cables themselves are at fault.

Head of I.T. If this instantly fixes your problems, you know that the issue relates to your internal wiring or microfilters. Still, if you are facing challenges with the dial tone of your phone, call on the sky customer services contact number: 0844 385 1222. Broadband, mobiles, banking, insurance and energy utility comparison uSwitch Limited is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 312850.

I doubt it, but worth ruling out. Type CMD into it. The phone cable should be plugged in to the mains power socket. Thorpe Underwood Services.Telecom Green removed our BT Nortel Option 81 PBX in a very professional manner.

Let me know and we can look into this further for you. How To Manage My Multiple Sky Accounts Online? I would recommend him without hesitation.'James, NorthumberlandContact Info Telecom Green Ltd. I have been using the phone line sucessfullt for a while.

Accessories store My Sky Review package Check my broadband My extras Sky Go Introduce a Friend Left Sky TV in the last 12 months? inside your house or at your local exchange). You can check this on the Financial Services Register by visiting the FCA website. If you use a splitter to connect two phones to the same socket, make sure you plug the microfilter into the wall socket first, and then connect the splitter to the

I suspect if you did a speed test it wouldn't be as fast as it was before the fault. THanks againReplyPost a Comment You don't need an account to leave a comment. The phone and broadband share the same pair of wires between the socket on your wall and the exchange but at the exchange they split off and go to separate kit. How To Create My Sky ID?