Sky Customer Services Sky Knowledge Base Categories Sky Account Problems Sky Box Office Sky Broadband Problems Sky Cancellation Sky Email Problems Sky Go Sky HD Box Problems Sky Home Move Problems This after alreay having called them for a total time of 1hr, and specifically a 20minute call in which i was put on hold and then hung up on. Message 8 of 15 (45,012 Views) Reply Chris88 Aspiring Contributor Posts: 6 Registered: 20-09-2013 0 Re: Broadband working, phone not working Options Mark as New Bookmark Subscribe Subscribe to this However if you do get dial tone then the problem is most likely your internal wiring. this contact form
These stop the interference between your broadband and other devices such as Sky boxes, telephones and fax machines used by your phone line. This page has been archived for future reference. there are no NTE5 sockets in the house, they are all just normal standard sockets with no removable bottoms. ?? Only change I've made was moving the router from downstairs to upstairs.
How To Fix Sky Go Error Messages On Your Computer? Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Abuse on 12-09-2012 08:09 PM Hi, all sorted now thank-you....contrary to some messages I've If it has a split faceplate, and check whether you can get a signal in your test socket.
Assuming you can, it’s your wireless settings that you need to look at. If this fails, then I would agree that you definitely have a line fault. Please let other members know by clicking on ’Mark as Accepted Solution’Try a Search See if someone in the community had the same problem and how they got it resolved. Phone Not Working But Broadband Is Talk Talk chrisjr View Public Profile Find More Posts by chrisjr 26-03-2012, 11:05 #5 beerhunter2 Forum Member Join Date: Mar 2006 Location: Hampshire, England Posts: 7,172 Quote: Originally Posted by onephat
You are responsible for any internal wiring. Sky Phone Line And Broadband Not Working Provider aims to offer "image-rich user experience". Report Abuse Post 5 of 137 24,898 Views 0 Likes chaz1985 Retired Staff Member Posts: 1,681 Joined: 06-08-2012 Re: No Phone Line but Broadband works fine! You may need to refer to your router's instruction manual if you're not sure how to get to your router's settings Computer settings - This is a tricky one to go
Firstly could you double check your Sky account and see what it says in relation to your BB connection. Broadband But No Dial Tone This will let you put in your home phone number to be given an estimate of the speeds you should be getting. All you need for you phoneline and broadband to work correctly is to make sure pins 2 and 5 on the master socket are connected. I'm seriously angry at the level of service shown.
Then plug the faceplates connector into the microfilter output. http://forums.digitalspy.co.uk/showthread.php?t=1644935 If you have a cable connection, there is nothing else you can try. Bt Phone Line Not Working But Broadband Is How To Rebuild My Sky Tv Planner? Landline Works But No Internet HELP!
I was struggling to see the logic behind any of this, but that makes sense, thanks John. weblink How To Reboot My Sky+ Box? nyannie View Public Profile Find More Posts by nyannie Previous Thread | Next Thread Thread Tools Show Printable Version Email this Page Search this Thread Advanced Search Forum Jump How To Retrieve My Sky Tv Pin? Phone Line Dead But Broadband Working
I am an ex Openreach contractor that used to migrate users at the exchange, here is a link with all the information you will need:- Scroll down to "How can I Plug a corded phone into the test socket with no filter and obviously no router. LION8TIGER View Public Profile Find More Posts by LION8TIGER 02-10-2012, 15:37 #15 nyannie Forum Member Join Date: Sep 2010 Posts: 8,022 Quote: Originally Posted by LION8TIGER Do you mean navigate here Make sure everything's plugged in correctly, and there are no loose connections Router plugged into the ADSL socket of a microfilter If you have multiple phone sockets in your house, try
Read more News 14th Nov 2016 Virgin Media extends Project Lightning to... Broadband Works But Phone Doesn't Step 2: Properly check and re-connect your Sky Hub to the micro filter. In case your name and password has been changed then type 192.168.0.1 on a new browser and enter username admin and password sky.
Share Share this post on Digg Del.icio.us Technorati Twitter Reply With Quote 16-05-11,09:29 PM #10 Scubbie Sky User Moderator Exchange: 02392 Broadband ISP: Sky Fibre Unlimited Pro Router: Sky Hub SR101 My phone line has had no
Share Share this post on Digg Del.icio.us Technorati Twitter Reply With Quote 11-05-11,02:46 PM #6 cyy Sky User Member Exchange: Broadband ISP: Sky Broadband Everyday Lite Router: Netgear V1 DG834GT Sky What to do: If you're having a problem with your home broadband there are a few basic things that you can do to work out where the problem is. How To Fix Sky Go Buffering Problem? his comment is here Regards John-BCommunity CoordinatorCommunity Welcome, Hints & TipsSky Help Centre http://www.sky.com/help Report Abuse Post 2 of 137 29,146 Views 3 Likes kelly198329 Boom Operator Posts: 33 Joined: 30-08-2012 Re: No Phone Line
Try: Contacting your Broadband Provider's telephone helpline Checking your Broadband Provider's website, and looking in their Help / Support section Posting a message in our forum, where one of our regulars However, don’t get carried away with microfilters. The NTE5 provides a simple way to isolate the two so you can do that. These are available cheaply from shop.bt.com For faster surfing, you could also take a look at onspeed.com - a handy piece of software that uses caching technology to speed up your
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